In settling the claim I included the cost of my client’s ruined footwear and the care and assistance she required due to her mobility being affected following the accident.
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| Article by Dave Koon Koon |
Great start to the week as I have just settled another claim.
My client was injured whilst shopping at a DIY store in Stevenage . She was looking at a product displayed at the end of an aisle and whilst observing the product she stepped onto a wooden plank that had fallen off the side of the display.
The wooden plank had exposed screws and my client did not see these as her attention was focused on the product being displayed. On stepping onto the wooden plank a screw punctured her foot causing her injury and she required medical attention as a result.
Liability was admitted as the Defendant clearly should have had a better system in place to identify that its display was broken and posed a hazard to shoppers.
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